Q: Who may participate in the Open Preview?
A: Anyone. All you need to do is get the client and a key from
FilePlanet. However, there will be a cap on the number of people who
can log in all at the same time.
Q: Why are you asking for a credit card? Are you charging for
Preview?
A: We ask for a credit card in order to confirm your identity and
better enforce the Asheron's Call
Code
of Conduct. You will not be charged for Preview.
Q: Can I use my character from the Live Game in Open
Preview?
A: If that character resides on the world of Leafcull, yes. Make
sure you register your Preview Key using the same Turbine Billing
account that you use to log in to Leafcull. Any changes that take
place on Destiny will not be transferred back to the Live World at
any time.
Q: How can I quickly level up to check out new high-level
content?
A: Go to Sanamar – you can either start there with a new
character or take one of the portals located in Holtburg, Shoushi
and Yaraq. In Sanamar you will find Turbine Vendors and a Turbine
Emissary. Buy a level token from a Vendor and hand it in to the
Emissary.
Not all of the highest-level tokens will be available when Open
Preview starts on the 22nd. We will be releasing
higher-level tokens at predetermined times, watch the official
forums for more information.
Q: When will Destiny (the Preview world) be available?
A: We do not expect to take the world down for a significant
amount of time. We may bring the world down to prop a new version of
the game, if so this will be announced in the news page on the
Launcher as well as in the forums.
If the world happens to go down unexpectedly late at night, or
during the weekend (including the Fourth of July weekend) it is
possible that it may not be brought back online until regular US
east coast business hours.
Q: Will there be customer service on Destiny?
A: Yes, the Envoys will be patrolling and the
Code
of Conduct will be enforced. Issues that arise on the Live
worlds will take priority over issues on Destiny, however.
Q: How can I report a bug or send other feedback?
A: We're glad you asked! There are two places to report bugs or
let us know what you think of Throne of Destiny:
-- You can email bug reports to ACTDPreviewBugs@turbine.com.
-- You can post bug reports and feedback on the AC:TD Preview
forums. The Preview forums will be opening on June 22. Note: DO
NOT post any bugs that can be considered "exploits" such as bugs
that allow you to level rapidly or the like. Those should be emailed
to the above address.
In general, you want to provide as much information as possible
when filing a bug. The exact steps that you took in order to
reproduce the bug and your system configuration are both
necessary information.